Last updated: February 2026
The purpose of this privacy policy is to inform users of the lilietsesmots website about how their personal data is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
1. Data Controller
The data controller is:
Name: Lisa-Marie Mboup
Status: Individual
Address: Toulouse, France
Email address: info@lilietsesmots.com
2. Personal data collected
When using the lilietsesmots website, the following data may be collected:
a) Data provided by the user
First and last name
Email address
Mailing address
Billing information
Content of messages sent via the contact form
b) Automatically collected data
IP address
Browsing data (pages viewed, duration of visit, browser type)
Cookies
3. Purposes of Data Collection
Personal data is collected for the following purposes:
Processing and managing orders for print and/or digital books
Managing payments and billing
Managing customer service and contact requests
Sending transactional emails (order confirmations, invoices, etc.)
4. Legal basis for processing
The processing of personal data is based on:
The performance of a contract (product orders)
Compliance with legal obligations (billing, accounting)
The user’s consent (newsletter, non-essential cookies)
The legitimate interests of the website publisher (service improvement)
5. Recipients of the data
Personal data may be shared with the following recipients:
Payment service providers: [Stripe, PayPal, etc.]
Website host: Hostinger
These service providers act as data processors and comply with GDPR regulations.
6. Data Retention Period
Personal data is retained:
Customer data: for the period required by law to meet accounting obligations (generally 10 years)
Contact information: 3 years after the last communication
7. User Rights
In accordance with applicable regulations, users have the following rights:
Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability
Please send any inquiries by email to: info@lilietsesmots.com
We will respond within one month.
8. Cookies
The lilietsesmots website uses cookies to enhance the user experience.
Users can:
accept or decline non-essential cookies via the consent banner
configure their browser to block cookies
9. Data Security
The website operator implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.
10. Complaint
If the user believes that their rights have not been respected, they may file a complaint with the CNIL (www.cnil.fr).